Airbnb

Wisdom at Work with Chip Conley


When I first walked through the doors of CBS News several years ago, one thing was immediately clear: it’s an interesting mix of the old school and the new school. On one hand you have countless employees who have been in the building for 30 plus years. On the other hand, you have fresh college graduates looking to make it in journalism.

And yet somehow we all come together and make it work. One big team with a crazy assortment of players.

And according to our latest guest, Chip Conley, it’s these well balanced and diverse teams that hold the keys to success. Hence his latest book, Wisdom at Work: The Making of a Modern Elder.

At age 52, after selling the company he founded and ran as CEO for 24 years, Conley was looking at an open horizon in midlife. Then he received a call from the young founders of Airbnb, asking him to help grow their disruptive start-up into a global hospitality giant.

He had the industry experience, but Conley was lacking in the digital fluency of his 20-something colleagues. He didn't write code, or have an Uber or Lyft app on his phone, was twice the age of the average Airbnb employee, and would be reporting to a CEO young enough to be his son.

Conley quickly discovered that while he'd been hired as a teacher and mentor, he was also in many ways a student and intern. What emerged is the secret to thriving as a mid-life worker: learning to marry wisdom and experience with curiosity, a beginner's mind, and a willingness to evolve, all hallmarks of the "Modern Elder."

In a world that places emphasis on the new, bright, and shiny, many of us are left feeling invisible, undervalued, and threatened by the "digital natives" nipping at our heels. But Conley argues that experience is on the brink of a comeback.

At a time when power is shifting younger, companies are finally waking up to the value of the humility, emotional intelligence, and wisdom that come with age. And while digital skills might have only the shelf life of the latest fad or gadget, the human skills that mid-career workers possess - like good judgment, specialized knowledge, and the ability to collaborate and coach - never expire.

“Better Off” is sponsored by Betterment.

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Ep. 011 - Tax Prep with Ed Slott

With Tax Day right around the corner, our guest, Ed Slott, CPA, is in the house to review some last-minute tips, dos and don'ts, and provide sage advice about which IRA might be right for you. Ed is not only a tax guru, he's also a total character.

With Tax Day right around the corner, our guest, Ed Slott, CPA, is in the house to review some last-minute tips, dos and don’ts, and provide sage advice about which IRA might be right for you.

Ed is not only a tax guru, he’s also a total character. He skillfully presents what is usually dry advice in just the way we like on “Better Off”: with attitude and humor!

Considered one of the foremost authorities on all things regarding taxes, retirement, IRAs, Ed is regularly quoted in the New York Times, Wall Street Journal, Forbes, Money, Kiplinger’s, USA Today, Investment News and a host of additional national magazines and financial publications. You may have also seen Ed on your local public television station on one of his numerous specials.

I realize paying taxes can be a sore subject, but as much as everyone complains, Ed says that tax rates are still relatively low. That means that now could be a good time to move funds from tax-deferred vehicles, like 401(k)s and IRAs into tax free Roth IRAs.

Ed also notes that the very best retirement strategy is to work as long as you can. Extra income can prevent you from dipping into your nest egg; allow you to make Roth and spousal Roth IRA contributions (though once you turn 70 1/2, you can NOT make traditional IRA contributions); and most importantly, working longer will help you combat the reality of longevity!

See, it’s not all bad news around tax time…and as Ed says, the key to the entire tax preparation process is to keep flawless records and documentation throughout the year!

“Better Off” is sponsored by Betterment.

Have a finance related question? Email us here or call 855-411-JILL.

We love feedback so please subscribe and leave us a rating or review in iTunes!

Connect with me at these places for all my content:

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"Better Off" theme music is by Joel Goodman, www.joelgoodman.com.

Ep. 010 - Become an Intelligent Investor with Jason Zweig (Part Two)

If you don't know the name Jason Zweig, as a listener of the Better Off podcast, chances are you know his work. The "Intelligent Investor" column that you read every Saturday in the Wall Street Journal...yep, that's his awesome work.

If you don’t know the name Jason Zweig, as a listener of the Better Off podcast, chances are you know his work. The “Intelligent Investor” column that you read every Saturday in the Wall Street Journal…yep, that’s his awesome work.

I’ve been a fan of Jason’s for a long time, so it’s a no brainer that he’s on one of the early episodes of “Better Off.” And let me just say, it was no easy get! We, and when I say we I really mean Mark, the best producer in the world, have been going back and forth with Jason since last October trying to nail down a date.

Was it worth it? Let’s just say that when we do interviews, Mark and I are acutely aware of how long they’re running. We try to keep them 30 minutes or less. Well, Jason was so good we kept him for nearly an hour. His knowledge and insight of the financial industry is so wide and deep that we decided that we needed to feature him in back-to-back episodes, a “Better Off” first!

In part two of this interview we cover the decreasing cost of investing and why it may eventually cost the customer absolutely nothing, the role of brokers as the industry continues to evolve, and finally, what encourages Jason about the future of the financial services industry.

If you like Jason’s column, you should also check out his books. His latest work, The Devil’s Financial Dictionary, skewers the plutocrats and bureaucrats who gave us exploding mortgages, freakish risks, and banks that are too big to fail. It also distills the complexities, absurdities, and pomposities of Wall Street into plain truths and aphorisms anyone can understand.

“Better Off” is sponsored by Betterment.

Have a finance related question? Email us here or call 855-411-JILL.

We love feedback so please subscribe and leave us a rating or review in iTunes!

Connect with me at these places for all my content:

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http://betteroffpodcast.com/

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"Better Off" theme music is by Joel Goodman, www.joelgoodman.com.

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#313 Airbnb Disrupting the Hotel Industry

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Before checking into an Airbnb, we took a call from Ralph in Iowa who may end up winning the 2017 Father of the Year award. Ralph wants to help out his daughter by paying off her student loans so she doesn't have to pay thousands of dollars in interest.  Sure, it's an incredibly nice thing to do, but there's also a right way to do it and that's what we discussed. March 4 JOM Hour One

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We booked a reservation with Fortune editor Leigh Gallagher in hour two.  Leigh's new book, The Airbnb Story, is a behind-the-scenes story of the creation and growth of Airbnb.  I'm sure many of you out there have stayed at an Airbnb-Mark just used it in Tokyo and is a big fan.  I, on the other hand, remain in the minority.  Maybe one day...never say never...

March 4 JOM Hour Two

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We all know how Airbnb works, but through her exhaustive research, Leigh dives into the company's origin story and she also provides insight about how the service has disrupted the hotel industry.  It's crazy to imagine that a company less than a decade old is now as big as Hilton and Marriott.  As the title says, three ordinary guys who disrupted an industry, made billions and created plenty of controversy along the way.  Check it out...you may see your vacation a little differently this summer.

P.S. We have a new podcast!  It's called Better Off and it's sponsored by Betterment.  It's similar to the radio show yet a bit different.  We'd love hear your feedback!  You can download it via iTunes, Spotify or Google Play.  If possible, please leave a rating and/or review in iTunes.

Thanks to everyone who participated this week, especially Mark, the Best Producer/Music Curator in the World. Here's how to contact us:

  • Call 855-411-JILL and we'll schedule time to get you on the show LIVE 

Ep. 009 Become an Intelligent Investor with Jason Zweig (Part One)

If you don't know the name Jason Zweig, as a listener of the Better Off podcast, chances are you know his work. The "Intelligent Investor" column that you read every Saturday in the Wall Street Journal...yep, that's his awesome work.

If you don’t know the name Jason Zweig, as a listener of the Better Off podcast, chances are you know his work. The “Intelligent Investor” column that you read every Saturday in the Wall Street Journal…yep, that’s his awesome work.

I’ve been a fan of Jason’s for a long time, so it’s a no brainer that he’s on one of the early episodes of “Better Off.” And let me just say, it was no easy get! We, and when I say we I really mean Mark, the best producer in the world, have been going back and forth with Jason since last October trying to nail down a date.

Was it worth it? Let’s just say that when we do interviews, Mark and I are acutely aware of how long they’re running. We try to keep them 30 minutes or less. Well, Jason was so good we kept him for nearly an hour. His knowledge and insight of the financial industry is so wide and deep that we decided that we needed to feature him in back-to-back episodes, a “Better Off” first!

In part one of the interview we cover the power of index funds, the importance of having rules in your financial life, the beauty of passive investing and the importance of technology and humans working together. We also talk about the evil F-word (fiduciary) and why such a simple concept of putting clients first, is such a controversial issue for a conflict-ridden industry.

If you like Jason’s column, you should also check out his books. His latest work, The Devil’s Financial Dictionary, skewers the plutocrats and bureaucrats who gave us exploding mortgages, freakish risks, and banks that are too big to fail. It also distills the complexities, absurdities, and pomposities of Wall Street into plain truths and aphorisms anyone can understand.

“Better Off” is sponsored by Betterment.

Have a finance related question? Email us here or call 855-411-JILL.

We love feedback so please subscribe and leave us a rating or review in iTunes!

Connect with me at these places for all my content:

https://twitter.com/jillonmoney

https://www.facebook.com/JillonMoney

https://www.instagram.com/jillonmoney/

https://www.linkedin.com/in/jillonmoney/ 

http://www.stitcher.com/podcast/jill-... 

http://betteroffpodcast.com/

https://itunes.apple.com/us/podcast/b...

"Better Off" theme music is by Joel Goodman, www.joelgoodman.com.

Ep. 008 - Silicon Valley Disrupters with Brad Stone

I'm going to assume that a good portion of you subscribed to the Better Off podcast have used either Uber or Airbnb. I use Uber all the time and it seems like everyone I know has used Airbnb. My producer Mark just used Airbnb for a week in Tokyo and loved it.

I’m going to assume that a good portion of you subscribed to the Better Off podcast have used either Uber or Airbnb. I use Uber all the time and it seems like everyone I know has used Airbnb. My producer Mark just used Airbnb for a week in Tokyo and loved it. James Altucher, our guest from the second episode, basically lives full-time in various Airbnb locations.

It’s no exaggeration to say that these companies have almost single-handedly disrupted stodgy industries (taxi/limousine and hotel), become stars of the Silicon Valley venture capital world and made their impact felt across the globe. That’s why we were delighted to have a great conversation with Brad Stone, Bloomberg journalist and author of “The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World.”

Brad defines an upstart as either “a newly successful person” or “someone who does not show proper respect to the established way of doing things” — you’ll need to decide whether or not Travis Kalanick of Uber and Brian Chesky fall into one or both of those categories. They certainly were brash survivors who didn’t create the ideas that made each company successful, but somehow they were able to execute better (more ruthlessly?) than their competitors.

Unlike in his previous book about Amazon, “The Everything Store”, where CEO Jeff Bezos would not talk to him, this time Brad had access to all the key players and he writes a compelling page-turner. He opens the story with the 2008 Obama Inauguration, which founders of both companies were attending.

What lessons have these wildly successful upstarts learned over the past nine years? How have they matured and become better leaders? After reading this book, you’ll have a whole new perspective the next time you ride in an Uber or make an Airbnb reservation.

“Better Off” is sponsored by Betterment.

Have a finance related question? Email us here or call 855-411-JILL.

We love feedback so please subscribe and leave us a rating or review in iTunes!

Connect with me at these places for all my content:

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http://www.stitcher.com/podcast/jill-... 

http://betteroffpodcast.com/

https://itunes.apple.com/us/podcast/b...

"Better Off" theme music is by Joel Goodman, www.joelgoodman.com.